Branch Manager (Overstaff)

World Finance•West Allis, WI

3d•Onsite

About The Position

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support to multiple branches within an assigned region. The manager leads by example, helping branch teams deliver excellent customer service, maintain compliance, and achieve performance goals wherever coverage is needed. The role includes guiding customers toward suitable loan products and tax services, supporting team development, driving branch growth, and fostering positive, accountable teams. The position requires reliable transportation for daily travel between assigned branches and for bank deposits. Coverage areas can be discussed with the hiring manager. Authorized travel time is compensated according to company policy, including overtime calculations where applicable, and business mileage in a personal vehicle is reimbursed, excluding normal commuting. The stated salary is $40,000–$50,000, with a bonus opportunity. World Finance is based in Greenville, South Carolina, and serves customers through personal loans and tax preparation services. The company has over 1,200 branches in 16 states and emphasizes financial empowerment, community relationships, internal advancement, and customer service. Work takes place in standard indoor office settings and involves frequent customer and coworker interaction, a fast-paced environment, and frequent travel to assigned branches. Extended hours, evenings, or weekends may occur.

Requirements

Demonstrated ability to lead, coach, and motivate team members to achieve results.
Strong customer service skills and ability to help customers and teams feel valued.
Ability to analyze performance and identify growth opportunities.
Willingness to evolve, embrace change, and lead through change.
Team-oriented approach and readiness to help wherever needed.
Excellent communication and interpersonal skills.
Reliable transportation for daily travel to assigned branches and bank deposits.
Regular, reliable attendance and punctuality.

Nice To Haves

Prior management or leadership experience is strongly preferred.
Desire to grow in leadership and inspire others to do the same.

Responsibilities

Provide onsite management coverage and operational leadership across assigned branches.
Set an example for excellent customer service at each branch supported.
Lead, mentor, and develop branch team members to support smooth daily operations and alignment with company goals.
Address customers’ financial needs by connecting them with appropriate loan products and assisting with tax services.
Promote World Finance products and services to drive branch growth and support customers’ financial success.
Collaborate with team members and make use of their strengths across the branches overseen.
Maintain compliance with company policies and operational standards.
Build relationships in the communities served and identify opportunities to grow the business.
Foster a positive team environment that supports engagement, accountability, and continuous improvement.
Travel daily to assigned branches and make bank deposits.

Benefits

Bonus opportunity.
Paid volunteer hours each year.
Health insurance available the first of the month following 30 days.
Dental insurance available the first of the month following 30 days.
Vision insurance available the first of the month following 30 days.
Life insurance available the first of the month following 30 days.
Paid holidays.
Sick days.
Vacation time.
401(k) with company match.
Profit share opportunities.
Mileage reimbursement for authorized business use of a personal vehicle, excluding normal commuting.
Compensation for authorized travel time in accordance with company policy, including overtime calculations where applicable.