(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Portage, WI

8d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops associates and oversees operations in a designated store area. The role supports customer service, sales and financial performance, inventory flow, merchandising, and operational processes while ensuring compliance with company policies and standards. It involves communicating company direction and business objectives, implementing change and improvement plans, and building a workplace where associates feel supported and can succeed. The Coach supervises hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and developing talent. The role also collaborates with stakeholders, measures progress toward goals, addresses improvement opportunities, and promotes continuous learning. Coaches are expected to model Walmart’s values, integrity, customer-first service, accountability, and belonging, while supporting the company’s goal of becoming a regenerative company.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen actively, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer service standards and the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
Develop and implement action plans to correct service deficiencies and improve the customer experience.
Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; address shrink and work toward sales and profit goals.
Hire, train, mentor, and supervise hourly associates; assign duties, communicate expectations, recognize associates, and develop qualified talent to meet staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote a workplace culture of belonging, collaboration, trust, inclusion, and associate development.
Use data and analysis to make decisions, balance priorities, and deliver results while putting customers and members first.
Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.