(USA) Overnight Stocking Coach, Non-Complex

Walmart•Spirit Lake, IA
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports store operations, and drives customer service, sales, and financial performance in the designated store area. The role coaches associates through training, feedback, and clear guidance; communicates company initiatives and operational objectives; and supports effective merchandising, inventory flow, seasonal transitions, and shrink reduction. The coach supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role also coordinates business activities, works with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and values. The position promotes a culture of belonging, integrity, customer focus, continuous improvement, and learning. It is based at 2200 17th St, Spirit Lake, Iowa. The annual salary range is $65,000–$100,000, with performance-based bonuses and possible additional compensation based on location or other factors.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and actively listen to associates; tour stores and provide feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model and support exceptional customer service by applying the One Best Way service model and supporting customer-service initiatives and community outreach.
  • Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
  • Drive financial performance and sales by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
  • Supervise, hire, train, mentor, and recognize hourly associates; assign duties, set expectations, and support staffing needs and associate development.
  • Build relationships with stakeholders, support plans and initiatives, establish objectives, measure progress, and identify improvement opportunities.
  • Ensure compliance with company policies and procedures and support company values, ethics, and the Open Door Policy.
  • Promote belonging, collaboration, integrity, customer focus, data-informed decision-making, learning, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase plan
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty and voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit, including tuition, books, and fees for eligible programs
  • Performance-based bonuses
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