Overnight Stocking Coach

Walmart • South Point, OH

5d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store operations in the designated business area. The role includes coaching associates, delivering customer service, managing financial performance and sales, supervising hourly associates, coordinating business initiatives, and ensuring compliance with company policies and values.

The Coach teaches and trains associates, tours stores and provides feedback, communicates operational priorities, and leads company change efforts. The role models Walmart’s customer service standards, resolves customer issues, and develops action plans to improve the customer experience. It also oversees budgeting, expenses, merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink mitigation to support sales and profit goals.

The position hires, trains, mentors, assigns duties to, recognizes, and develops associates. It builds effective relationships with stakeholders, sets and communicates goals, tracks progress, identifies improvement opportunities, and promotes continuous learning and a workplace where associates feel they belong. The role supports Walmart’s mission, values, ethics, and compliance standards, including the goal of becoming a regenerative company.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; tour stores and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
• Introduce and lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
• Model Walmart’s customer service standards and support customer service initiatives, including community outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Review and evaluate profit and loss statements; assist with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
• Build and maintain relationships with key stakeholders and coordinate activities that meet customer and business needs.
• Set goals and objectives, build accountability, measure progress, and identify and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company mission, values, standards of ethics, and Open Door Policy.
• Promote a culture of belonging, collaboration, integrity, customer focus, learning, and continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible full-time and part-time associates.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree