Overnight Stocking Coach

Walmart•Dothan, AL
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store operations and the designated business area. The role teaches, trains, and listens to associates; provides feedback through store tours; communicates company direction and operational objectives; and leads change efforts. It also models exceptional customer service, resolves customer concerns, improves customer experience processes, and supports community outreach initiatives. The coach drives financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; develops qualified talent; and promotes a workplace where associates feel they belong. The position coordinates work with stakeholders, supports plans and initiatives, communicates goals, measures results, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies, values, ethics, and business practices, and supports Walmart's goal of becoming a regenerative company.

Requirements

  • Meet one of the following education and experience combinations: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to associates, including through store tours and active listening.
  • Communicate store operations, business initiatives, merchandising, company direction, and expectations to associates at all levels.
  • Lead company change efforts and guide teams in implementing business solutions.
  • Model customer service standards and support customer service initiatives, including community outreach.
  • Resolve customer needs, complaints, and issues, and implement action plans and process improvements to improve customer experience.
  • Drive sales and financial performance for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, recognize, and assign work to associates; set clear expectations and support staffing and talent development.
  • Build accountability, communicate and measure goals, maintain stakeholder relationships, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
  • Promote a culture of belonging, collaboration, continuous improvement, and learning.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U paid education program, including tuition, books, and fees for eligible programs.
  • Performance-based bonus awards.
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