(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Gonzales, TX
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, oversees store operations in the designated area, and supports customer service, financial performance, merchandising, inventory flow, and company initiatives. The role includes teaching and training associates, providing feedback, communicating expectations, managing change, and using technology and business information to implement solutions. The Coach models Walmart's customer service standards and helps resolve customer issues while driving process improvements and a high-quality customer experience. The position supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a sense of belonging. It coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and procedures. The role also reviews profit-and-loss results, assists with budgets and forecasts, controls expenses, monitors merchandise presentation and inventory processes, and implements plans to reduce shrink and achieve sales and profit goals. The position is based at the listed Walmart location in Gonzales, Texas. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply. Walmart describes benefits including health coverage, financial benefits, paid time off, education assistance, and other benefits; eligibility and terms may depend on job classification and length of employment.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all required job trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms authorized training is required.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to associates, including through store tours and active listening.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model Walmart's One Best Way service model and support customer-service initiatives and community outreach programs.
  • Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve the customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
  • Set and communicate goals, measure progress, build accountability, identify improvement opportunities, and promote adaptability and continuous learning.
  • Ensure compliance with company policies and procedures and provide direction on applying company values, ethics, and standards.
  • Promote a culture of belonging, collaboration, integrity, customer focus, continuous improvement, and learning.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based annual or quarterly bonuses.
  • Regional pay-zone or complex-structure compensation for certain positions, and a state pay differential where applicable.
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