(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Houma, LA
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops associates while overseeing store operations in the designated business area. The role teaches, trains, and coaches associates; communicates expectations and company direction; and leads change efforts and implementation of business solutions. It models exceptional customer service and supports initiatives that resolve customer issues and improve the customer experience. The Coach drives financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates, while supporting a workplace where people feel a sense of belonging. The position coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies, procedures, values, and ethical standards. Walmart describes its compensation package as including competitive pay, performance-based bonuses, and benefits. The annual salary range is $65,000 to $100,000, with potential additional compensation based on factors including location and complex structure.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Complete all job-required trainings and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, coach, and develop associates, including touring stores and providing feedback.
  • Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
  • Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
  • Model customer service standards and support customer service initiatives, resolving customer needs, complaints, and issues.
  • Develop and implement action plans to correct deficiencies and improve the customer experience.
  • Drive sales and financial performance by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
  • Build relationships with key stakeholders, communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity.
  • Promote a workplace of belonging, collaboration, accountability, and respect for individual differences.
  • Support Walmart’s stated goal of becoming a regenerative company through positive impact, waste elimination, and local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase program.
  • Company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonuses and additional compensation for certain positions.
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