(USA) Overnight Stocking Coach, Non-Complex, Management
About The Position
The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role includes training and mentoring associates, communicating expectations and business objectives, supporting company change efforts, and providing feedback through store tours and other interactions. The Coach models exceptional customer service, resolves customer concerns, supports community outreach initiatives, and implements action plans to address service and operational deficiencies. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control, while taking steps to mitigate shrink and achieve sales and profit goals. The position coordinates work and assignments, builds relationships with stakeholders, measures progress against goals, identifies improvement opportunities, and supports compliance with company policies and standards. It promotes a culture of belonging, integrity, accountability, continuous learning, and customer-focused decision-making. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may include regional pay zone or complex-structure compensation. Walmart offers benefits including health coverage, financial benefits, paid time off, education benefits, and other programs; eligibility and terms may depend on job classification and length of employment.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, mentor, and develop associates; assign duties, set expectations, provide recognition, and support staffing needs.
- Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
- Lead company change efforts and provide clear guidance for implementing business solutions.
- Model customer service standards and support customer service initiatives, resolve customer complaints and issues, and implement plans to address deficiencies.
- Drive financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and promote company values, ethics, and integrity.
- Promote a workplace culture of belonging, collaboration, accountability, continuous learning, and customer-focused decision-making.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
- Annual or quarterly performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
