(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Overland Park, KS

5d•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams while overseeing customer service, financial performance, sales, merchandise presentation, inventory flow, and operational processes in the designated store area. The role provides coaching, training, feedback, and development opportunities to associates; sets expectations and assigns duties; and supports hiring, recognition, staffing, and a workplace culture of belonging. The Coach communicates store operations, business initiatives, merchandising, and company direction; leads change efforts; and coordinates activities with stakeholders to meet customer and business needs. The position monitors profit and loss, budgets, forecasts, expenses, shrink, and sales and profit goals, and develops action plans to address deficiencies and improve results. It also ensures compliance with company policies and procedures and models Walmart’s values, ethics, and customer-service standards. The position is based at the Walmart store at 11701 Metcalf Ave, Overland Park, Kansas. The stated annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay-zone or complex-structure compensation differentials.

Requirements

Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, coach, and develop associates, including providing feedback and actively listening.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service initiatives, resolve customer needs and complaints, and implement plans to correct deficiencies.
Monitor financial performance, profit and loss, budgets, forecasts, expenses, merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and supervise associates; communicate expectations and help meet staffing needs.
Build relationships with key stakeholders, support business initiatives, set and communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
Ensure compliance with company policies and procedures and provide direction on applying them in business processes.
Promote a culture of belonging, integrity, accountability, collaboration, customer focus, and continuous improvement.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, with tuition, books, and fees paid for eligible programs
Annual or quarterly performance bonuses