(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Hudson, NH

2d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads and develops associates while overseeing store-area operations. The role teaches, trains, listens to associates, tours the store to provide feedback, communicates store operations and company direction, and leads change efforts. It models exceptional customer service and supports initiatives to resolve customer issues and improve the customer experience.

The Coach drives sales and financial performance in the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates; sets clear expectations; fosters belonging; and develops staffing and talent.

The position coordinates work with key stakeholders, supports business plans and initiatives, sets objectives, measures progress, identifies improvements, and adapts to change. It ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. The role also promotes respect for individuals, customer-focused decisions, continuous improvement, learning, and responsible business practices.

Requirements

• Meet one of the following: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have state-specific requirements, hold a current state-issued Certificate of Eligibility if required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates through store tours, feedback, coaching, and communication.
• Communicate store operations, business initiatives, merchandising, company direction, objectives, and expectations to associates.
• Lead company change efforts and provide guidance for implementing business solutions.
• Model customer service standards and support customer service initiatives, resolving customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies and improve the customer experience.
• Drive sales and financial performance for the designated store area by reviewing profit and loss statements and managing budgeting, forecasting, and expenses.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties and set clear expectations.
• Promote a belonging mindset, recruit and develop qualified associates, and support staffing needs and company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives.
• Establish goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote continuous learning.
• Ensure compliance with company policies and procedures, and support the Open Door Policy and Walmart's mission, values, ethics, and integrity standards.
• Promote respectful collaboration, accountability, customer-first decisions, learning, resilience, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree