(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Marion, MT

2d • Onsite

About The Position

The Overnight Stocking Coach leads and develops teams and oversees store-area operations. The role teaches and trains associates, communicates company direction and operational priorities, supports change efforts, and sets clear expectations. It models exceptional customer service and leads initiatives to resolve customer issues and improve the customer experience.

The Coach drives the financial performance and sales of the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops and implements action plans to reduce shrink and meet sales and profit goals.

The position hires, trains, mentors, and supervises associates; assigns duties; recognizes contributions; communicates expectations; and helps create a workplace where associates feel they belong. It coordinates work with stakeholders, tracks progress toward goals, addresses improvement opportunities, supports company policies and values, and promotes continuous learning, integrity, and customer-focused decisions.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates, including by touring stores, listening actively, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer-service initiatives, resolve customer needs and complaints, and lead process improvements that enhance customer experience.
• Review profit-and-loss statements; assist with budgeting and forecasting; and control expenses in the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, and develop qualified associates to meet staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Promote a culture of belonging, accountability, integrity, compliance, continuous learning, and customer-first decision-making.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards; additional annual or quarterly performance bonuses.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed