(USA) Overnight Stocking Coach, Non-Complex

Walmart•Glen Allen, VA
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, and mentors associates; communicates expectations and company direction; leads change efforts; and supports merchandising, inventory flow, and operational processes. The Coach models Walmart’s One Best Way customer service standards, resolves customer issues, and develops action plans to improve customer experience and business results. The position supervises hourly associates, including hiring, training, assigning duties, setting expectations, recognizing contributions, and developing talent. It coordinates work with stakeholders, tracks progress against goals, identifies improvement opportunities, and ensures compliance with company policies and values. The role also promotes a workplace culture of belonging, integrity, customer service, continuous learning, and accountability. The role is based at Walmart’s location at 11400 W Broad St Rd, Glen Allen, Virginia. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or other factors.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, mentor, and develop associates; communicate expectations, company direction, and operational guidance.
  • Tour stores and provide feedback to associates; communicate and collaborate with associates at all levels.
  • Model and support customer service standards and initiatives, resolve customer complaints and issues, and develop plans to correct service deficiencies.
  • Drive financial performance and sales by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
  • Hire associates, assign duties, provide recognition, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and Open Door Policy.
  • Promote integrity, accountability, customer-first decision-making, continuous improvement, learning, and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase program.
  • Company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards.
  • Paid time off and/or paid personal time off that may be used for vacation, sick leave, holidays, or other purposes.
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