(USA) Overnight Stocking Coach, Non-Complex
About The Position
The Overnight Stocking Coach leads and develops teams while overseeing store operations, merchandising, inventory flow, customer service, and financial performance in the designated store area. The role teaches and trains associates, provides feedback, communicates business objectives and company direction, and leads change efforts. It models Walmart’s customer-service standards and supports initiatives to resolve customer concerns and improve the customer experience. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a sense of belonging. It monitors budgets, sales, expenses, merchandise presentation, seasonal transitions, operational processes, and shrink, and develops action plans to achieve sales and profit goals. The Coach coordinates work with stakeholders, tracks progress toward objectives, addresses improvement opportunities, and ensures compliance with company policies, values, ethics, and procedures. The role is expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. This includes building inclusive, high-performing teams; maintaining ethical standards and accountability; making data-informed decisions with customers in mind; and supporting continuous improvement, learning, and change.
Requirements
- Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; provide feedback and communicate store operations, business initiatives, merchandising, and company direction.
- Model and support exceptional customer service and the One Best Way service model; resolve customer needs, complaints, and issues and implement process improvements.
- Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, managing budgets and forecasts, and controlling expenses.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to reduce shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and promote a workplace culture of belonging.
- Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and Open Door Policy.
- Build high-performing teams, communicate effectively, recognize contributions, and support continuous learning and change.
- Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
