(USA) Overnight Stocking Coach, Non-Complex
About The Position
The Overnight Stocking Coach leads and develops teams, supports store operations, and drives financial performance and sales in the designated store area. The role teaches and trains associates, communicates business objectives and company direction, leads change efforts, and provides clear expectations and feedback. It models exceptional customer service and supports initiatives to resolve customer concerns and improve the customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implements plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and develops associates; assigns duties; sets expectations; supports a culture of belonging; and helps meet staffing needs. The position coordinates work with stakeholders, supports plans that meet customer and business needs, sets and measures goals, builds accountability, identifies improvement opportunities, and promotes continuous learning. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is guided by Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop teams; tour stores, listen to associates, and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction.
- Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
- Model exceptional customer service and support customer-service initiatives, including community-focused programs.
- Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve the customer experience.
- Review and evaluate profit-and-loss statements; assist with budgeting and forecasting; and control expenses in the designated business area.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, recognize, and develop associates; assign duties, set expectations, and help meet staffing needs.
- Build relationships with stakeholders, support business plans and initiatives, set objectives, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
- Promote a workplace culture of belonging, collaboration, accountability, continuous improvement, and learning.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards and annual or quarterly performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
