(USA) Overnight Stocking Coach, Non-Complex, Management
About The Position
The Overnight Stocking Coach leads and develops teams while overseeing store operations in a designated business area. The role teaches and trains associates, tours stores to provide feedback, communicates business initiatives and company direction, and leads change efforts. It models exceptional customer service, supports customer-service initiatives, resolves customer concerns, and leads process improvements to improve the customer experience. The position drives the financial performance and sales of the assigned area by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and developing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties; sets expectations; and supports a workplace where associates feel a sense of belonging. The role coordinates work and relationships with stakeholders, sets and tracks goals, identifies improvement opportunities, ensures compliance with company policies and procedures, and promotes Walmart’s values, ethics, and standards. It is expected to build effective teams, act with integrity, serve customers and members, and strive for excellence through continuous improvement and learning. The position is based at 705 Middletown Warwick Rd, Middletown, DE 19709-9095. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex-structure factors. A state pay differential may apply where required.
Requirements
- At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Successfully complete all job-required trainings and assessments.
- At facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
- At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; provide feedback and communicate business initiatives, store operations, and company direction.
- Model customer-service standards, support customer-service initiatives, resolve customer needs and complaints, and implement plans to address deficiencies and improve the customer experience.
- Drive financial performance and sales in the designated business area by reviewing profit-and-loss statements, supporting budgets and forecasts, and controlling expenses.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and meet sales and profit goals.
- Hire, train, mentor, supervise, assign duties to, and recognize associates; set clear expectations and support a sense of belonging.
- Coordinate and oversee job-related activities, maintain stakeholder relationships, establish objectives, measure progress, address improvement opportunities, and promote continuous learning.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
- Promote Walmart’s values by building high-performing teams, acting with integrity, serving customers and members, and pursuing continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
