(USA) Overnight Stocking Coach

Walmart•Middletown, NY

18d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, teaches and trains associates, listens to associate feedback, tours stores, and communicates with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction. The role introduces and leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The coach models and supports exceptional customer service by applying the One Best Way service model, resolving customer needs and complaints, and leading action plans and process improvements to address deficiencies and enhance the customer experience. The role drives the financial performance and sales of the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, monitoring merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The position supervises, hires, trains, mentors, and develops associates; assigns duties; sets expectations; recognizes contributions; and promotes a sense of belonging. It coordinates work and initiatives with stakeholders, establishes goals and accountability, measures results, identifies improvement opportunities, and promotes adaptability and continuous learning. The coach ensures compliance with company policies, procedures, values, ethics, and standards. The role is expected to respect individuals, build and retain high-performing teams, act with integrity, serve customers and members, and strive for excellence. This includes making data-informed decisions, encouraging learning, adopting new technologies and skills, supporting others through change, and supporting Walmart's goal of becoming a regenerative company.

Requirements

Meet one of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates, including providing feedback and communicating business operations, initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model exceptional customer service and support customer service initiatives; resolve customer needs, complaints, and issues.
Develop action plans and provide process-improvement leadership to address deficiencies and deliver a high-quality customer experience.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, recognize, and develop associates; assign duties, communicate expectations, and support staffing needs.
Promote a belonging mindset and create a workplace where associates feel seen, supported, and connected.
Coordinate job-related activities and assignments, maintain stakeholder relationships, establish goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support company values, ethics, and standards.
Promote accountability, continuous learning, adoption of new technologies, and support for associates through change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education program, including tuition, books, and fees for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.