(USA) Overnight Stocking Coach

Walmart•Chesterfield, MO

5d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, and coaches associates; communicates business initiatives and expectations; supports change efforts; and uses technology and feedback to improve operational performance. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, and leads process improvements. Responsibilities include reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, managing seasonal transitions, and implementing plans to reduce shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and fostering a workplace where associates feel a sense of belonging. The Coach coordinates work with stakeholders, tracks goals and results, identifies improvement opportunities, promotes continuous learning, and ensures compliance with company policies, values, ethics, and business practices. The role is expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. This includes building trusting relationships, developing talent, making data-informed decisions, adapting to change, and supporting Walmart’s goal of becoming a regenerative company through positive impact, reducing waste, and local giving.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and coach teams by actively listening, touring stores, and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service and community outreach initiatives.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing and company growth needs.
Build a workplace culture of belonging and help associates thrive and perform.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, and identify and address opportunities for improvement.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
Promote continuous learning, adaptability, and the use of new technologies and skills.
Support Walmart’s goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.