(USA) Overnight Stocking Coach

Walmart • Mesa, AZ

11d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads store teams and operations in a designated business area. The role develops associates through training, coaching, mentoring, feedback, recognition, and clear expectations, while promoting a workplace where associates feel a sense of belonging. The Coach communicates and collaborates with associates at all levels on store operations, technology, merchandising, business initiatives, and company direction, and helps lead company change efforts.

The position supports exceptional customer service by modeling Walmart’s One Best Way service model, supporting customer-service initiatives, resolving customer needs and complaints, correcting deficiencies, and improving processes. It drives the financial performance and sales of the assigned area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, managing seasonal transitions and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals.

The Coach coordinates and oversees work activities, maintains stakeholder relationships, sets and communicates goals, measures progress, addresses improvement opportunities, and encourages adaptability and continuous learning. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. It also applies Walmart’s customer-focused business models and supports the company’s goal of becoming a regenerative company.

The position is based at 857 N Dobson Rd, Mesa, Arizona. Walmart lists an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses. Other additional compensation may include a regional pay zone or complex-structure differential, and a state pay differential where applicable. Walmart describes benefits including health coverage, financial benefits, paid time off and leave, disability coverage, discounts, adoption and surrogacy expense reimbursement, and the Live Better U education program, subject to eligibility and plan terms.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and provide feedback to associates, including through store tours and active listening.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts and communicate business objectives, expectations, and guidance to teams.
• Model and support exceptional customer service through Walmart’s One Best Way service model and customer-service initiatives.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales in the designated area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs.
• Promote belonging, develop qualified associates, and support company growth potential.
• Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans that meet customer and business needs.
• Set and communicate goals and objectives, build accountability, measure results, and identify and address improvement opportunities.
• Ensure compliance with company policies and procedures and support company values, standards of ethics and integrity, and the Open Door Policy.
• Build high-performing teams, embrace differences, communicate with impact, and attract, retain, empower, and develop talent.
• Make data-informed decisions that put customers first and balance short- and long-term priorities.
• Encourage continuous improvement, learning, calculated risk-taking, resilience, and adoption of new technologies and skills.
• Support Walmart’s stated goal of becoming a regenerative company through positive impact, belonging, waste elimination, and participation in local giving.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, based on job classification and length of employment.
• Live Better U education benefit for eligible full-time and part-time associates; Walmart pays tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed