(USA) Overnight Stocking Coach

Walmart•Goose Creek, SC
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store-area operations, customer service, financial performance, merchandise presentation, inventory flow, and compliance with company policies. The role teaches and trains associates, sets clear expectations, provides feedback and recognition, and helps recruit and develop associates. It also coordinates assignments and initiatives, builds relationships with stakeholders, tracks progress toward goals, and identifies opportunities for improvement. The Coach models Walmart’s customer-service standards and values, supports a workplace where associates feel included and able to thrive, and promotes integrity, accountability, continuous learning, and adaptability. The position supports business plans and operational processes while working to achieve sales and profit goals and meet customer and business needs.

Requirements

  • Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; actively listen to associates, tour stores, provide feedback, and communicate store operations, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide clear expectations and guidance to implement business solutions and communicate business objectives.
  • Model customer-service standards and support customer-service initiatives, resolve customer needs, complaints, and issues, and implement action plans to address deficiencies and improve the customer experience.
  • Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, support plans and initiatives, set objectives, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity through action plans, the Open Door Policy, and guidance on business processes.
  • Promote a culture of belonging, integrity, customer focus, accountability, continuous improvement, and learning.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards.
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