(USA) Overnight Stocking Coach, Non-ComplexLocation

Walmart•Fort Wayne, IN
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches and trains associates, communicates expectations and business objectives, leads change efforts, and collaborates with associates at all levels. It models exceptional customer service and supports customer-service initiatives, resolves customer issues, and leads process improvements to ensure a high-quality customer experience. The Coach reviews profit and loss statements, assists with budgeting and forecasting, monitors expenses and merchandise presentation, oversees seasonal transitions, inventory flow, and operational processes, and develops plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and develops associates; assigns duties; supports staffing needs; and fosters a workplace where people feel a sense of belonging. It also coordinates work with stakeholders, measures progress toward goals, identifies improvement opportunities, ensures compliance with company policies, and supports Walmart's mission, values, ethics, and standards. The position applies Walmart's leadership expectations: respect the individual, act with integrity, serve customers and members, and strive for excellence. The posted annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone or complex-structure compensation, and a state pay differential may apply.

Requirements

  • Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams by listening to associates, touring stores, providing feedback, and communicating business objectives and expectations.
  • Collaborate with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide guidance to implement business solutions.
  • Model customer-service standards and support customer-service and community-outreach initiatives.
  • Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, recognize, and develop associates; assign duties, set expectations, and support staffing needs.
  • Promote a belonging mindset and build high-performing teams while attracting and retaining talent.
  • Coordinate work and maintain relationships with key stakeholders; support plans and initiatives that meet customer and business needs.
  • Set and communicate goals, build accountability, measure progress, and identify and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and standards.
  • Promote continuous learning, adaptability, the use of new technologies and skills, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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