(USA) Overnight Stocking Coach, Non-Complex

Walmart•Derry, NH
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, teaches and trains associates, tours stores, and provides feedback. The role communicates and collaborates across levels of the organization on store operations, technology, merchandising, business initiatives, and company direction, and leads change by setting clear expectations and guiding teams in implementing business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements to deliver a high-quality customer experience. The role drives financial performance and sales in the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to achieve sales and profit goals. Responsibilities also include hiring, training, mentoring, recognizing, and supervising associates; assigning duties and setting expectations; promoting belonging; and developing qualified associates to meet staffing needs. The Coach coordinates and oversees job-related activities, builds relationships with stakeholders, tracks progress toward goals, addresses improvement opportunities, and promotes adaptability and continuous learning. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position is based at the Derry, New Hampshire location. Walmart lists an annual salary range of $65,000 to $100,000, with possible annual or quarterly performance bonuses and other additional compensation depending on position and location.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all required trainings and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; tour stores and provide feedback to associates.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
  • Model customer service standards and support customer-service initiatives, including community-oriented programs.
  • Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, and develop qualified associates to meet staffing needs.
  • Promote a workplace culture of belonging and support associate growth and performance.
  • Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans and initiatives addressing customer and business needs.
  • Set and communicate goals, measure progress and accountability, identify improvement opportunities, and promote adaptability and continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to requirements.
  • Performance-based bonus awards, including possible annual or quarterly performance bonuses.
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