Overnight Stocking Coach

Walmart•Ozark, AL

1d•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store operations, customer service, financial performance, merchandising, inventory flow, and operational processes in the designated store area. The role teaches and trains associates, sets expectations, provides feedback and recognition, and supports hiring, mentoring, and development. It communicates and implements company direction and change efforts, uses technology and business initiatives to support operations, and coordinates activities with key stakeholders. The Coach supports customer-service standards and initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. The role reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and seasonal transitions, and works to mitigate shrink and meet sales and profit goals. The position ensures compliance with company policies and procedures and promotes Walmart’s values, ethics, and culture of belonging. It builds effective teams, develops talent, encourages continuous learning and improvement, and makes decisions informed by data while prioritizing customers and business needs.

Requirements

Meet one of the following minimum qualification pathways: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have state-specific requirements, hold a current state-issued Certificate of Eligibility when required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; tour stores, listen to associates, provide feedback, and communicate expectations and company direction.
Implement company change efforts, business initiatives, merchandising plans, and operational solutions, using technology as appropriate.
Model and support customer-service standards and initiatives, resolve customer needs and complaints, and implement action plans to improve customer experience.
Review profit-and-loss statements and assist with budgeting, forecasting, and expense control in the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; support staffing needs and company growth.
Coordinate job-related activities and assignments, build stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company’s mission, values, standards of ethics and integrity, and Open Door Policy.
Promote a workplace culture of belonging, collaboration, accountability, continuous learning, and respect for individual differences.

Benefits

Performance-based bonus awards
Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, with tuition, books, and fees paid for eligible programs