Overnight Stocking Coach

Walmart • Rochester, MN

2d • Onsite

About The Position

The Overnight Stocking Coach leads and develops associates and teams, models exceptional customer service, and drives financial performance and sales in the designated store area. The role oversees merchandising, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expense control, and plans to reduce shrink and achieve sales and profit goals.

The position provides supervision and development for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. It coordinates work and initiatives with stakeholders, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The Coach ensures compliance with company policies, procedures, values, and standards of ethics and integrity.

The role is expected to demonstrate Walmart’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building trusting relationships, developing talent, making data-informed decisions, supporting change and learning, and contributing to Walmart’s goal of becoming a regenerative company.

Requirements

• At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates and teams; listen to associates, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions and achieving objectives.
• Model the One Best Way service model and exceptional customer service standards; support customer service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales in the designated store area by reviewing and evaluating profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, communicate consistently, and support staffing and company growth needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
• Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Promote a culture of belonging, collaboration, integrity, customer focus, continuous improvement, and learning from mistakes.
• Support Walmart’s goal of becoming a regenerative company, including making a positive impact, eliminating waste, and participating in local giving.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit for eligible full-time and part-time associates; Walmart pays tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree