(USA) Overnight Stocking Coach

Walmart•Durham, NC

19d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives financial performance and sales in a designated store area. The role teaches, trains, and listens to associates; communicates store operations, merchandising, business initiatives, and company direction; and leads change by setting clear expectations and guiding teams in implementing business solutions. The Coach models Walmart’s customer service standards, resolves customer needs and issues, supports community outreach, and leads process improvements. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Responsibilities also include hiring, training, mentoring, assigning duties, recognizing associates, developing talent, supporting staffing needs, fostering a sense of belonging, coordinating work with stakeholders, measuring progress, addressing improvement opportunities, and ensuring compliance with company policies and standards of ethics and integrity. The position promotes Walmart’s values, customer-focused decision-making, continuous improvement, learning, and adoption of new technologies. The listed annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure. Walmart also describes health, financial, paid-time-off, education, and other benefits; eligibility and terms may vary.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates and provide feedback through store tours and collaboration.
Communicate store operations, merchandising, business initiatives, company direction, and business objectives to associates.
Lead company change efforts by providing clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives, including community outreach.
Resolve customer needs, complaints, and issues; implement action plans to address deficiencies and improve customer experience.
Drive financial performance and sales by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize associates, and support staffing and company growth.
Build relationships with stakeholders, coordinate job-related activities, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
Foster a workplace where associates feel seen, supported, connected, and able to thrive.
Promote continuous improvement, learning, adaptability, and the use of new technologies.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.