(USA) Overnight Stocking Coach, Non-Complex

Walmart•Hillsborough, NC

11d•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, expense control, and action plans to mitigate shrink and achieve sales and profit goals. The Coach supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role coordinates work with stakeholders, supports business plans and initiatives, measures progress, addresses improvement opportunities, and ensures compliance with company policies and procedures. The Coach also models Walmart’s values, promotes a workplace where associates feel they belong, supports continuous learning and change, and works to deliver a high-quality customer experience.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance to implement business solutions.
Model customer service standards and support customer service initiatives, including community programs; resolve customer needs, complaints, and issues.
Develop and implement action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, and recognize associates; set expectations and help meet staffing needs and company growth goals.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, support business initiatives, establish objectives, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote belonging, collaboration, accountability, continuous learning, and Walmart’s values.
Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, with tuition, books, and fees paid for eligible programs
Performance-based bonus awards
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes