(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Mason City, IA

8d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads and develops associates and oversees store-area operations. The role teaches, trains, and listens to associates; tours the store and provides feedback; communicates and collaborates across associate levels; and leads company initiatives and change efforts. It models Walmart's customer-service standards, supports customer-service initiatives, resolves customer issues, and leads process improvements to provide a high-quality customer experience.

The Coach drives financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, and overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops and implements plans to reduce shrink and achieve sales and profit goals.

The position supervises, hires, trains, mentors, recognizes, and develops associates; assigns duties and sets clear expectations; and helps recruit qualified associates. It coordinates work with stakeholders, sets and tracks goals, identifies improvement opportunities, and promotes adaptability and continuous learning. The Coach ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and Open Door Policy.

The position is guided by Walmart's values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. This includes fostering belonging, building high-performing teams, acting with integrity, making customer-centered and data-informed decisions, and encouraging continuous improvement and learning.

Requirements

• Meet one of the following education or experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, listen to, and develop associates; tour the store and provide feedback.
• Communicate and collaborate with associates at all levels on store operations, merchandising, technology, business initiatives, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer-service standards, support customer-service and community outreach initiatives, resolve customer complaints and issues, and lead process improvements.
• Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and managing or assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, set goals, measure progress, identify improvements, and promote continuous learning.
• Ensure compliance with company policies and procedures and support the company's mission, values, standards of ethics and integrity, and Open Door Policy.
• Foster belonging, build trusting relationships, motivate and influence others, and support associates' development and contributions.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education programs, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed