(USA) Overnight Stocking Coach, Non-Complex

Walmart • Morristown, TN

5d • Onsite

About The Position

The Overnight Stocking Coach leads and develops associates while overseeing store operations in the designated business area. The role includes training and mentoring teams, communicating company direction and business initiatives, supporting change, setting expectations, and providing feedback. The Coach models exceptional customer service, resolves customer issues, and leads process improvements to maintain a high-quality customer experience.

The position is responsible for financial and sales performance in the designated area, including reviewing profit and loss statements, supporting budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. The Coach hires, trains, assigns, recognizes, and develops associates; builds accountability and belonging; coordinates activities with stakeholders; and ensures compliance with company policies, procedures, values, and ethics standards.

Walmart describes the role’s expectations through its values: respect the individual, act with integrity, serve customers and members, and strive for excellence. The position is based at 475 Crockett Trace Dr, Morristown, Tennessee. The annual salary range is $65,000 to $100,000, with performance-based bonuses and other benefits.

Requirements

• Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, mentor, and develop teams by touring stores, actively listening to associates, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and demonstrate customer service standards, resolve customer needs and complaints, and support customer service initiatives.
• Develop and implement action plans to correct deficiencies and improve customer experience and store processes.
• Drive financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; set clear and consistent expectations and promote belonging.
• Coordinate and oversee job-related activities, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
• Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support the company’s mission, values, and ethics standards.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and/or PPTO.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed