(USA) Overnight Stocking Coach, Non-Complex
About The Position
The Overnight Stocking Coach leads and develops associates and teams while overseeing operations for a designated store area. The role supports customer service, merchandise presentation, inventory flow, operational processes, and financial performance, and ensures company policies, procedures, values, and standards are followed. The Coach hires, trains, mentors, recognizes, and supervises associates, sets expectations, and helps create a workplace where associates feel supported and included. The position also coordinates work with stakeholders, communicates business objectives and company changes, monitors progress toward goals, addresses improvement opportunities, and promotes continuous learning. The role models Walmart’s values and customer-service standards, supports compliance and ethical practices, and contributes to Walmart’s goal of becoming a regenerative company.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
- Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
- Model and promote customer-service standards and initiatives; resolve customer needs, complaints, and issues; and implement action plans and process improvements.
- Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and meet sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and supervise associates; communicate expectations and support staffing and development needs.
- Build relationships with stakeholders, coordinate and oversee work activities and assignments, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
- Promote belonging, collaboration, accountability, talent development, customer focus, data-informed decisions, continuous improvement, and learning through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
