(USA) Overnight Stocking Coach, Non-Complex
About The Position
The Overnight Stocking Coach leads and develops store teams, oversees operations in the designated store area, and drives financial performance, sales, customer service, and execution of company initiatives. The role provides supervision and development opportunities for associates, including hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a workplace where associates feel they belong. The Coach ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; reviews profit-and-loss performance; assists with budgeting, forecasting, and expense control; and develops action plans to reduce shrink and achieve sales and profit goals. The role builds relationships with stakeholders, tracks progress toward business objectives, identifies improvement opportunities, and adapts to change while promoting continuous learning. The position models Walmart’s customer-service standards and supports customer-service initiatives, resolving customer concerns and improving the customer experience. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is based at the Walmart location at 4433 Vanguard Dr, Sheboygan, Wisconsin. The listed annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses and possible additional compensation based on position or location.
Requirements
- At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and actively listen to associates; tour the store and provide feedback.
- Communicate and collaborate with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
- Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model customer-service standards and support customer-service initiatives, including community outreach programs.
- Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and improve customer experience.
- Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, and recognize associates; communicate expectations and support staffing needs and associate development.
- Build relationships with key stakeholders; support business plans and initiatives, communicate objectives, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
- Promote Walmart’s values, integrity, inclusion, accountability, customer focus, continuous improvement, and learning.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards, including annual or quarterly performance bonuses.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
