(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Ottumwa, IA

10d•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, delivers customer service, and drives financial performance and sales in the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink-reduction efforts while working toward sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties; sets expectations; and fosters a workplace where associates feel a sense of belonging. The position coordinates operational assignments and initiatives, builds stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, and promotes continuous learning and adaptability. The role ensures compliance with company policies, procedures, values, ethics, and integrity standards. It models Walmart’s customer-service and business practices, supports company change efforts, and applies data and analysis to decisions. The position is based at the Ottumwa, Iowa store. The annual salary range is $65,000 to $100,000, with additional performance-based compensation.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and demonstrate customer-service standards and support customer-service initiatives and community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties and communicate expectations consistently.
Promote belonging, recruit and develop qualified associates, and support staffing needs and company growth.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans that meet customer and business needs.
Set and communicate goals, measure progress, build accountability, identify improvement opportunities, and promote continuous learning and adaptability.
Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on ethical business practices.
Model Walmart values, act with integrity, support customer-first decisions, and encourage continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and additional annual or quarterly performance bonuses.
Additional compensation may include a Regional Pay Zone differential or a Complex Structure differential, depending on the position and circumstances.