(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Vista, CA

2d • Onsite

About The Position

The Overnight Stocking Coach leads and develops associates, supports store operations, and drives customer service and financial performance in the designated store area. The role teaches and trains associates, communicates expectations and company initiatives, supports change efforts, and works with stakeholders to meet customer and business needs. It also oversees merchandising, inventory flow, operational processes, expense management, and plans to achieve sales and profit goals and mitigate shrink.

The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties; supports staffing needs; and fosters a workplace where associates feel included and supported. The role ensures compliance with company policies and procedures, models Walmart's values and standards of ethics and integrity, and promotes continuous learning and improvement.

The position is based at the Walmart facility at 1800 University Dr, Vista, California. Walmart describes competitive pay, performance-based bonuses, and benefits including health coverage, financial benefits, paid time off, education assistance, and other programs. The annual salary range is $71,000–$100,000, with additional annual or quarterly performance bonuses and possible location-based compensation differentials.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; listen to associates, tour the store, and provide feedback.
• Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions and meeting objectives.
• Model and demonstrate customer service standards using the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to address service deficiencies and improve the customer experience.
• Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control in the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, and recognize associates; communicate expectations and support staffing and business growth needs.
• Build accountability, set goals, measure progress, identify improvement opportunities, and maintain relationships with key stakeholders.
• Ensure compliance with company policies and procedures; support the Open Door Policy and provide guidance on applying company standards.
• Promote belonging, integrity, collaboration, customer-first decision-making, continuous improvement, and learning from mistakes.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase program.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave and family care leave.
• Bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed