(USA) Overnight Stocking Coach, Non-Complex

Walmart•Wareham, MA

13d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, communicates operational priorities, and guides associates in implementing business solutions and company initiatives. The role models customer service and supports efforts to resolve customer needs, complaints, and issues while improving the customer experience. The Coach drives the financial performance and sales of the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. The role hires, trains, mentors, supervises, and recognizes associates; sets expectations and assigns duties; and helps develop staffing and talent. The position coordinates work and assignments, maintains relationships with stakeholders, communicates goals, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is based at the Walmart facility at 15 Tobey Road, Wareham, Massachusetts. The annual salary range is $65,000 to $100,000, with possible performance bonuses and other location- or position-based compensation.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen to associates, tour the store, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives, including community and store programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Manage the financial performance and sales of the designated store area, including reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties and set clear expectations.
Promote a sense of belonging, recruit and develop qualified associates, and help meet staffing needs and company growth goals.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans and initiatives that meet customer and business needs.
Communicate objectives, build accountability, measure progress, identify improvement opportunities, and encourage adaptability and continuous learning.
Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards in business processes.
Model Walmart values and standards of ethics and integrity, and support the company’s goal of becoming a regenerative company.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit, with tuition, books, and fees paid by Walmart for eligible programs.
Performance-based bonus awards; additional annual or quarterly performance bonuses may apply.