Overnight Stocking Coach

Wal-Mart Stores East•Cincinnati, OH

25d•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches and trains associates, communicates business objectives and company direction, leads change efforts, and provides guidance to implement business solutions. It models exceptional customer service and supports initiatives to resolve customer issues and improve the customer experience. The Coach reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implements plans to reduce shrink and meet sales and profit goals. The role hires, trains, mentors, supervises, and recognizes associates; sets expectations; supports staffing needs; builds a workplace culture of belonging; and develops talent. It also coordinates assignments, maintains stakeholder relationships, measures progress, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and standards. The position is based at the Walmart store at 10240 Colerain Ave, Cincinnati, Ohio. Walmart describes competitive pay, performance-based bonuses, and a range of benefits. The annual salary range is $65,000 to $100,000, with possible additional compensation based on performance, location, or complex store structure.

Requirements

Meet one of the following minimum qualifications: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete the firearms-specific criminal background check and firearms authorized training.
For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; communicate and collaborate with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions and meeting business objectives.
Model and demonstrate customer service standards, support customer service initiatives, resolve customer complaints and issues, and implement action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
Coordinate and oversee work activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Promote a culture of belonging, build trusting relationships, communicate with impact, empower and develop talent, and recognize others' contributions.
Use data, insights, and analysis to make decisions; prioritize customer needs; support continuous improvement, learning, and the adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U Walmart-paid education benefit program, including eligible tuition, books, and fees.
Performance-based bonus awards and possible annual or quarterly performance bonuses.