(USA) Overnight Stocking Coach, Non-Complex

Walmart • Wentzville, MO

5d • $65,000 - $100,000 • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches, trains, and mentors associates; sets expectations and assigns duties; and promotes a workplace where associates feel supported and included. It oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expenses, and action plans to reduce shrink and achieve sales and profit goals.

The Coach models Walmart’s customer-service standards, supports customer-service initiatives, and works to resolve customer needs, complaints, and issues. The position coordinates with key stakeholders, supports business plans and initiatives, measures progress, identifies improvement opportunities, and adapts to change. It also ensures compliance with company policies and procedures and promotes Walmart’s values, ethics, and standards of integrity.

The role is expected to build trusting relationships, attract and develop talent, make data-informed decisions, encourage continuous improvement and learning, and support Walmart’s goal of becoming a regenerative company. The position is located at the Wentzville, Missouri store. The stated annual salary range is $65,000–$100,000, with possible performance bonuses and other position- or location-based compensation.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms authorized training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates, including touring stores and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support customer-service standards and initiatives; ensure customer needs, complaints, and issues are resolved.
• Develop and implement action plans to address deficiencies, improve processes, and provide a high-quality customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize performance, and support staffing and development needs.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, support business initiatives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
• Promote a culture of belonging, integrity, customer focus, continuous learning, and continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree