(USA) Overnight Stocking Coach
About The Position
The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches and trains associates, sets clear expectations, provides feedback, communicates business objectives, and supports company change efforts. It models exceptional customer service and helps resolve customer needs, complaints, and issues while improving the customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes; reviews profit and loss performance; assists with budgeting, forecasting, and expense control; and develops action plans to reduce shrink and achieve sales and profit goals. It hires, trains, mentors, assigns duties to, recognizes, and develops associates, while promoting a workplace where people feel a sense of belonging. The role coordinates work with stakeholders, tracks goals and results, addresses improvement opportunities, ensures compliance with company policies and procedures, and supports Walmart’s mission, values, ethics, and integrity standards. It promotes continuous learning, effective use of technology, customer-focused decisions, and the company’s goal of becoming a regenerative company.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Successfully complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and provide feedback to associates, communicating expectations and business objectives across levels of the organization.
- Model customer service standards and support customer service initiatives; ensure customer needs, complaints, and issues are resolved and implement plans to address deficiencies.
- Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and develop associates; support staffing needs and promote a workplace culture of belonging.
- Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, track progress toward goals, and identify improvement opportunities.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
- Promote continuous improvement, learning, adaptability, and adoption of new technologies and skills.
- Support Walmart’s goal of becoming a regenerative company, including by creating belonging, eliminating waste, and participating in local giving.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards, including annual or quarterly bonuses.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
