(USA) Overnight Stocking Coach, Non-Complex

Walmart•Hillsborough, NC

13d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, delivering training, coaching, feedback, and clear guidance on store operations, merchandising, technology, business initiatives, and company direction. The role models Walmart’s One Best Way service standards and supports customer-service initiatives, resolves customer issues, addresses deficiencies, and drives process improvements to provide a high-quality customer experience. The Coach drives financial performance and sales for the designated store area by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to reduce shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. It coordinates work and stakeholder relationships, tracks progress against goals, addresses improvement opportunities, supports company policies and values, and promotes accountability, continuous learning, and change. The role is expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The position is based at the listed Hillsborough, North Carolina location. Walmart offers competitive pay, performance-based bonuses, and a range of benefits; eligibility and terms may vary by job classification and length of employment.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, coach, and develop teams by touring stores, listening to associates, and providing feedback and guidance.
Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
Lead company change efforts and communicate business objectives and expectations clearly.
Model and promote One Best Way customer-service standards and support customer-service initiatives and community outreach programs.
Resolve customer needs, complaints, and issues; create action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Supervise and develop hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing performance.
Recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate and oversee job-related activities, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
Promote belonging, integrity, accountability, customer-first decisions, continuous improvement, learning, and effective adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs, including tuition, books, and fees for eligible associates.
Performance-based bonus awards, including annual or quarterly bonuses.