(USA) Overnight Stocking Coach, Non-Complex

Walmart • Red Wing, MN

2d • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role teaches, trains, mentors, and supervises associates; sets expectations; assigns duties; recognizes contributions; and promotes a workplace where associates feel they belong. It communicates store operations, merchandising, business initiatives, and company direction, and leads change efforts by providing guidance and implementing business solutions.

The Coach models Walmart’s One Best Way service standards and supports customer-service initiatives, resolves customer needs and complaints, and implements plans to correct deficiencies and improve the customer experience. The role reviews profit-and-loss performance, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and works to mitigate shrink and achieve sales and profit goals.

The position coordinates work and relationships with key stakeholders, supports plans that meet customer and business needs, establishes objectives, measures progress, addresses improvement opportunities, and promotes continuous learning and adaptability. It ensures compliance with company policies, procedures, values, and ethics, and supports the Open Door Policy. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Additional compensation may include a regional pay zone adjustment, complex-structure compensation, and applicable state pay differentials. The position is based at 295 Tyler Rd S, Red Wing, Minnesota.

Requirements

• Meet one of the following minimum qualification alternatives: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, mentor, and develop associates and teams, including setting expectations, assigning duties, providing recognition, and supporting staffing needs.
• Communicate and collaborate with associates at all levels about store operations, merchandising, business initiatives, and company direction.
• Lead company change efforts and provide clear expectations and guidance to implement business solutions.
• Model Walmart’s One Best Way customer-service standards and support customer-service initiatives.
• Resolve customer needs, complaints, and issues, and implement action plans to correct deficiencies and improve customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Build relationships with key stakeholders and coordinate activities and assignments to meet customer and business needs.
• Set and communicate goals and objectives, build accountability, measure progress, and identify and address improvement opportunities.
• Promote a belonging mindset, recognize associate contributions, and attract, retain, and develop talent.
• Ensure compliance with company policies, procedures, mission, values, and standards of ethics and integrity, including supporting the Open Door Policy.
• Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.

Benefits

• Performance-based bonus awards, including annual or quarterly performance bonuses.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree