About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role teaches, trains, and mentors associates; communicates expectations and company direction; supports change efforts; and promotes a workplace where associates feel a sense of belonging. It models exceptional customer service, resolves customer concerns, and implements plans to improve the customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes; reviews profit-and-loss results; assists with budgeting and forecasting; controls expenses; and develops plans to mitigate shrink and achieve sales and profit goals. It coordinates work with stakeholders, tracks progress toward objectives, identifies opportunities for improvement, and promotes continuous learning and adaptability. The role also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply where required. The role is based at Walmart’s Portsmouth, Virginia location. Walmart states that it maintains a drug-free workplace and prohibits illegal drugs and alcohol on the job.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates through store tours, feedback, mentoring, and communication about store operations, merchandising, technology, business initiatives, and company direction.
  • Lead company change efforts and provide clear expectations and guidance to implement business solutions and communicate objectives to teams.
  • Model customer service standards and support customer service initiatives, including community outreach; resolve customer needs, complaints, and issues; and implement plans to correct deficiencies and improve the customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and supervise associates; set clear expectations, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, build accountability, and address improvement opportunities.
  • Promote adaptability and continuous learning, and support associates through change and the adoption of new technologies and skills.
  • Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards and practices.
  • Model Walmart’s values, ethics, integrity, and compliance expectations; foster belonging, accountability, and a positive impact for associates, customers, members, and communities.
  • Make customer-first decisions informed by data and analysis, balance short- and long-term priorities, and apply EDLP and EDLC business models to plans.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, and PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U, a Walmart-paid education benefit program for eligible associates, covering tuition, books, and fees for qualifying programs.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Regional Pay Zone or Complex Structure additional compensation for certain positions, and a state pay differential where applicable.
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