(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Warminster, PA

4d • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and operational results of the designated store area. The role communicates store operations, merchandising, business initiatives, and company direction; introduces and leads change; and sets clear expectations so teams can implement business solutions and achieve objectives.

The Coach models exceptional customer service, helps resolve customer needs and complaints, and leads improvements to the customer experience. They review profit and loss results, assist with budgeting and forecasting, control expenses, oversee merchandise presentation and inventory flow, manage seasonal transitions and operational processes, and develop plans to reduce shrink and achieve sales and profit goals.

The position supervises, hires, trains, mentors, and develops associates; assigns duties, recognizes contributions, communicates expectations, and fosters belonging. It coordinates work with stakeholders, tracks progress toward goals, addresses improvement opportunities, and ensures compliance with company policies, values, ethics, and standards. The role also supports Walmart’s stated goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.

The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation and applicable state pay differentials. Walmart describes benefits including medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; discounts; military leave pay; adoption and surrogacy expense reimbursement; and the Live Better U education program, subject to eligibility and plan terms.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Successful completion of job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms authorized training is required.
• For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; tour stores and provide feedback to associates.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, communicate business objectives, and provide clear expectations and guidance for implementing solutions.
• Model customer service standards and support customer service initiatives, including community and outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
• Review and evaluate profit and loss statements; assist with budgeting, forecasting, and expense control in the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, foster belonging, and develop qualified associates to meet staffing needs.
• Build and maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
• Ensure compliance with company policies and procedures and support company values, ethics, integrity, and the Open Door Policy.
• Promote a workplace where associates feel seen, supported, connected, and able to thrive; build trusting relationships and recognize contributions.
• Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
• Attend and successfully complete required job trainings and assessments.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, including tuition, books, and fees for eligible programs.
• PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed