(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Fremont, MI

4d•Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports overnight store operations, and drives customer service, sales, and financial performance in the designated business area. The role teaches and trains associates, sets clear expectations, communicates company direction and operational objectives, leads change, and uses technology and feedback to improve execution. The coach models Walmart’s customer service standards and supports initiatives that resolve customer concerns and improve the customer experience. Responsibilities include reviewing profit and loss performance, assisting with budgeting and forecasting, controlling expenses, managing merchandise presentation and inventory flow, supporting seasonal transitions, and implementing plans to reduce shrink and meet sales and profit goals. The position hires, trains, mentors, assigns duties to, recognizes, and develops associates while promoting a workplace where people feel they belong. It coordinates operational assignments and stakeholder relationships, measures progress against goals, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and business practices. Walmart describes the role as supporting its goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.

Requirements

Meet one of the following minimum qualification pathways: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates, including touring stores, listening to associates, and providing feedback.
Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
Set clear expectations and guidance, lead company change efforts, and communicate business objectives effectively.
Model customer service standards and support customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Review and evaluate profit and loss statements and assist with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties and communicate expectations consistently.
Promote belonging, recruit and develop qualified associates, and support staffing needs and company growth.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, measure progress, build accountability, identify improvement opportunities, and promote continuous learning.
Ensure compliance with company policies and procedures and support company values, ethics, and the Open Door Policy.
Support Walmart’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Additional compensation may include a Regional Pay Zone differential or Complex Structure compensation, depending on position and location.