(USA) Overnight Stocking Coach, Non-Complex

Walmart•Cary, NC
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops associates and oversees store-area operations. The role teaches and trains associates, provides feedback, communicates expectations, and supports company change efforts and business initiatives. It models Walmart's customer service standards and helps resolve customer issues, correct deficiencies, and improve the customer experience. The Coach drives financial performance and sales in the designated store area by reviewing profit and loss statements, supporting budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to mitigate shrink and meet sales and profit goals. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates; builds an inclusive workplace; and supports staffing needs and business growth. The position coordinates and oversees work assignments, maintains relationships with stakeholders, measures progress toward goals, addresses improvement opportunities, and promotes continuous learning. It ensures compliance with company policies and procedures while upholding Walmart's values and standards of ethics and integrity. The Coach is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence.

Requirements

  • Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; tour stores, provide feedback, and communicate with associates at all levels.
  • Communicate business objectives, company direction, expectations, and guidance; introduce and lead company change efforts.
  • Model customer service standards and support customer service initiatives, resolve customer issues, and implement plans to correct deficiencies and improve customer experience.
  • Drive financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; promote belonging and support staffing and company growth needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support Walmart's mission, values, ethics, and integrity standards.
  • Promote continuous improvement, learning, accountability, and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U tuition, books, and fees paid for eligible education programs.
  • Performance-based bonus awards.
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