Overnight Stocking Coach

Walmart•Hamden, CT

14d•Onsite

About The Position

The Overnight Stocking Coach leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches, trains, and actively listens to associates; tours the store and provides feedback; communicates and collaborates with associates at all levels; and leads company change efforts by setting clear expectations and guiding implementation of business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, addresses deficiencies through action plans, and leads process improvements. The role monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes; manages or assists with budgeting, forecasting, and expense control; and develops plans to mitigate shrink and achieve sales and profit goals. The position supervises, hires, trains, mentors, recognizes, and develops associates; assigns duties; communicates expectations; supports a workplace culture of belonging; and helps meet staffing needs. It coordinates assignments and business initiatives, maintains stakeholder relationships, tracks progress toward goals, addresses improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies, procedures, values, and standards of ethics and integrity. The position is based at the Walmart store at 2300 Dixwell Ave, Hamden, Connecticut. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses and possible location- or position-based differentials. Walmart describes this as a drug-free workplace.

Requirements

Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams by teaching, training, listening to associates, touring the store, and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer-service standards and support customer-service initiatives, including community outreach.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Review profit-and-loss statements and manage or assist with budgeting, forecasting, and expense control for the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, recognize, and develop associates; assign duties and communicate expectations.
Promote belonging and help recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate job-related activities and assignments, maintain relationships with key stakeholders, and support plans that meet customer and business needs.
Set and communicate objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education benefits, including tuition, books, and fees for eligible programs.
Annual or quarterly performance bonuses.
Possible Regional Pay Zone and Complex Structure additional compensation.