(USA) Overnight Stocking Coach, Non-Complex
About The Position
The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing action plans to reduce shrink and achieve sales and profit goals. It provides supervision and development for associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The Coach coordinates work with stakeholders, measures progress, addresses improvement opportunities, and ensures compliance with company policies, procedures, values, and ethical standards. The role models Walmart’s values and service standards, fosters an inclusive workplace where associates can thrive, builds strong working relationships, and supports continuous improvement and learning. It applies data and insights to decisions, adapts to customer needs, and supports company initiatives and change efforts.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and mentor teams and associates; set expectations, assign duties, and recognize contributions.
- Communicate and collaborate with associates at all levels regarding store operations, merchandising, technology, business initiatives, and company direction.
- Model customer service standards, support customer service initiatives, resolve customer needs and complaints, and lead process improvements.
- Drive sales and financial performance by reviewing profit-and-loss statements, assisting with budgets and forecasts, and controlling expenses.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and meet sales and profit goals.
- Hire and develop qualified associates to meet staffing needs and support company growth.
- Coordinate and oversee job-related activities, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and Open Door Policy.
- Promote belonging, collaboration, accountability, continuous learning, and adoption of new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase program.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards, including annual or quarterly performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
