Overnight Seasonal Freight Associate

Five Below • Anderson, IN

22h • Onsite

About The Position

The Overnight Seasonal Freight Associate supports store operations by assisting customers, sharing product knowledge, promoting store events and offers, resolving customer concerns, communicating merchandise and service needs to management, and working with the team to meet store and company goals. The role also involves handling and placing merchandise, retrieving and stocking items, and using store technology and equipment. The position is seasonal and hourly, with a starting rate of $11.00. The posting references an overnight role, while the schedule may also require flexible availability for day, evening, and weekend shifts.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, and weekend shifts; overnight shifts and travel may be required as needed.
• Comfortable using technology such as computers, cash registers, handheld devices, and mobile devices, or willing to learn.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders, and kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and provide alternative solutions, aiming to turn returns into exchanges when possible.
• Inform management about restocking needs, service requirements, and customer feedback in a timely manner.
• Collaborate with the team to support store and company goals and contribute to a positive, productive work environment.
• Operate store devices and equipment, move and stock merchandise, and retrieve and put away items.

Benefits

• The posting directs applicants to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed