Overnight Sales Associate

Hy-Miler (CrossAmerica Partners) • Huron, OH

4d • Onsite

About The Position

The Overnight Team Member manages store operations during the night shift, keeping the store clean, well-stocked, and secure while providing excellent customer service. The role involves handling cash and merchandise, maintaining a safe and welcoming environment, and working independently with minimal supervision. The position requires standing and performing physical tasks throughout shifts, including restocking products in cold environments and seasonal snow removal as needed.

Requirements

• High school diploma or equivalent.
• Ability to work independently and responsibly during overnight hours.
• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash, process payments, and make accurate change.
• Ability to keep the store clean, organized, and stocked, with attention to product placement and inventory levels.
• Ability to handle customer complaints calmly and professionally.
• Ability to manage multiple tasks effectively.
• Ability to stand for extended periods, up to 8 hours; lift up to 50 pounds, frequently 10–25 pounds; carry products; bend, squat, reach, climb a ladder as needed, and walk throughout the store.
• Ability to work in cold environments such as freezers and refrigerators and handle emergency situations.
• Ability to work alone with minimal supervision during overnight shifts.

Nice To Haves

• Previous experience in retail, customer service, or convenience store settings.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Familiarity with office software such as Word and Excel.
• Food Handler Certification or similar food-handling certification, especially if the store sells prepared food.
• Alcohol Service Certification where applicable.

Responsibilities

• Greet and assist customers, answer questions, provide product recommendations, and handle transactions accurately.
• Operate the point-of-sale system and process cash, credit, and debit card payments.
• Address customer complaints and concerns promptly and professionally.
• Stay informed about products, promotions, and store policies.
• Keep the store clean, organized, and well-stocked, including sweeping, mopping, and wiping surfaces.
• Monitor stock levels, restock shelves and coolers, and organize merchandise.
• Set up and maintain product displays consistent with promotions and product categories.
• Rotate perishable products, remove expired or damaged goods, assist with inventory checks, and report discrepancies.
• Monitor store entrances and exits, report suspicious activity, and help keep the store secure during overnight hours.
• Know and follow emergency procedures, including fire evacuation, first aid, and emergency contacts.
• Help prevent theft and ensure security systems such as cameras and alarms are functioning; report issues to management.
• Handle and record payments accurately, balance the cash drawer, reconcile sales and cash at shift end, and prepare deposits according to company procedures.
• Assist with inventory counts and audits.
• Follow store safety guidelines, including proper lifting and safe equipment use.
• Ensure compliance with applicable laws and health and safety codes, including requirements for age-restricted products.
• Communicate relevant customer issues, inventory concerns, and other updates to the morning shift team.
• Work with store employees and management to support smooth operations.
• Perform seasonal snow removal as needed.

Benefits

• Health insurance for eligible full-time team members; part-time team members may also be eligible.
• Vacation for full-time team members.
• Holiday pay for full-time team members; part-time team members are also eligible for paid holidays.
• 401(k) with employer match for full-time and part-time team members.
• Competitive benefit package for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED