Overnight Sales Associate

Stop In (CrossAmerica Partners) • Charlottesville, VA

7d • Onsite

About The Position

The Overnight Team Member manages store operations during the night shift, keeping the store clean, well-stocked, and secure while providing excellent customer service. The role requires attention to detail, the ability to handle cash and merchandise, and a commitment to maintaining a safe and welcoming environment. The employee must be able to work independently and responsibly during overnight hours, often with minimal supervision.

The position is part-time and starts at $14.00 per hour, plus a $0.75 overnight premium. The employer offers flexible scheduling and weekly pay. The role is employed by Wildcat LLC, an employment service organization providing staffing for CrossAmerica Partners retail operations.

Requirements

• High school diploma or equivalent.
• Ability to work independently and responsibly during overnight hours.
• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash, process payments, and make accurate change.
• Ability to maintain a clean, organized, and well-stocked store, with attention to product placement and inventory.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Ability to balance multiple tasks, including customer service, restocking, and cleaning.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds, with frequent lifting of 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
• Ability to walk throughout the store and between departments regularly.
• Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators.
• Ability to perform physical tasks consistently throughout the shift and handle emergency situations.
• Ability to work alone with minimal supervision during overnight shifts.

Nice To Haves

• Previous experience in retail, customer service, or convenience store settings.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Familiarity with basic office software such as Word and Excel.
• Food Handler Certification or similar food-handling certification, especially for stores selling prepared food.
• Alcohol Service Certification where applicable.

Responsibilities

• Greet and assist customers, answer questions, recommend products, and process transactions accurately.
• Operate the point-of-sale system and handle cash, credit, and debit transactions accurately.
• Address customer complaints and concerns promptly and professionally.
• Stay informed about products, promotions, and store policies.
• Keep the store clean, organized, and well-stocked, including routine sweeping, mopping, and surface cleaning.
• Monitor stock levels, restock shelves and coolers, and organize merchandise.
• Set up and maintain product displays consistent with store promotions and categories.
• Rotate perishable products, remove expired or damaged goods, assist with inventory checks, and report discrepancies.
• Monitor entrances and exits and report suspicious activity to the store manager or local authorities.
• Follow emergency procedures, including fire evacuation, first aid, and emergency contact protocols.
• Help prevent theft by monitoring store activity and ensure security systems are functional, reporting problems to management.
• Record transactions accurately and balance the cash drawer at the end of the shift.
• Reconcile cash and sales, prepare deposits, and follow company cash-handling procedures.
• Assist with periodic inventory counts and audits.
• Follow safety guidelines, including proper lifting techniques and safe use of equipment.
• Ensure compliance with applicable laws and codes, including those governing age-restricted products and health and safety.
• Communicate customer issues, inventory concerns, and other relevant updates to the morning shift team.
• Work with store employees and management to support smooth operations and assist as needed.
• Remove snow seasonally, as needed.

Benefits

• Flexible scheduling
• Weekly pay
• Premium overnight pay
• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
• Full-time team members are offered health insurance, vacation, holiday pay, a 401(k) with employer match, and other benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED