Overnight Sales Associate

Hy-Miler (CrossAmerica Partners) • Sandusky, OH

11d

About The Position

The Overnight Team Member manages store operations during the night shift, ensuring the store is clean, well-stocked, and secure while providing excellent customer service. The role requires attention to detail, the ability to handle cash and merchandise, and a commitment to maintaining a safe and welcoming environment. The employee works independently with minimal supervision during overnight hours and communicates relevant updates to the morning shift and management team.

Requirements

• High school diploma or equivalent.
• Ability to work independently and responsibly during overnight hours.
• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash, process payments, and make accurate change.
• Ability to maintain a clean, organized, and well-stocked store, with attention to detail.
• Ability to handle customer complaints calmly and professionally.
• Ability to balance multiple tasks effectively.
• Ability to work overnight shifts and be dependable.
• Ability to stand for extended periods, up to 8 hours; lift up to 50 lbs. (frequently 10–25 lbs.); bend, squat, reach, climb a ladder as needed, and walk throughout the store.
• Ability to work in cold environments such as freezers and refrigerators, handle emergency situations, and work alone with minimal supervision during overnight shifts.

Nice To Haves

• Previous experience in retail, customer service, or convenience store settings (preferred but not mandatory).
• Basic knowledge of POS systems, inventory software, and scheduling tools.
• Familiarity with office software such as Word and Excel.
• Food Handler Certification or similar certification for handling food, especially where prepared food is sold.
• Alcohol Service Certification where applicable for stores selling alcohol and tobacco.

Responsibilities

• Greet and assist customers, answer questions, recommend products, and handle transactions accurately.
• Operate the point-of-sale system and process cash, credit, and debit transactions.
• Address customer complaints and concerns professionally.
• Stay informed about products, promotions, and store policies.
• Clean and organize the store, including sweeping, mopping, and wiping surfaces.
• Monitor stock, restock shelves and coolers, and organize merchandise.
• Set up and maintain product displays in line with promotions and product categories.
• Rotate perishable products; remove expired or damaged goods; help with inventory checks and report discrepancies.
• Monitor entrances and exits and report suspicious activity to the store manager or local authorities.
• Follow emergency procedures, including fire evacuation, first aid, and emergency contact protocols.
• Help prevent theft, monitor store activity, and report problems with cameras or alarms.
• Handle payments accurately and honestly, record transactions, and balance cash drawers.
• Reconcile cash and sales at shift end, prepare deposits, and follow cash-handling procedures.
• Assist with inventory counts and audits.
• Follow safety guidelines, including proper lifting and safe equipment use.
• Ensure compliance with applicable laws and health and safety codes, including rules for age-restricted products.
• Communicate customer issues, inventory concerns, and other relevant updates to the morning shift.
• Work with store employees and management to support smooth operations.

Benefits

• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
• Full-time team members receive a benefits package that includes health insurance, vacation, holiday pay, and a 401(k) with employer match.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED