About The Position

The Overnight Maintenance Engineer is responsible for upkeep, preventive maintenance, and troubleshooting of ice machines, refrigeration units, air handling units, and other general maintenance needs, in accordance with Shaner Hotels and franchise standards. The role requires a strong background in commercial refrigeration and knowledge of ice machines, industrial chiller systems, and air handling units, along with basic knowledge of general maintenance procedures. The ideal applicant is customer-service-oriented and committed to creating a memorable guest experience. The position works overnight from 11 p.m. to 7:30 a.m. and includes weekends and holidays. The engineer handles guest complaints, maintains quality and cleanliness standards, follows safety, departmental, and security procedures, assists with scheduled inventories, and follows the maintenance program and cleaning schedule. The work location is in person at Buffalo Marriott LECOM HARBORCENTER.

Requirements

  • At least two years of experience; hotel experience is preferred.
  • Strong background in commercial refrigeration.
  • Knowledge of ice machines, industrial chiller systems, and air handling units.
  • Basic working knowledge of general maintenance procedures.
  • Knowledge of mechanical equipment critical to building operations.
  • Knowledge of proper chemical handling and disposal.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to prioritize tasks and comply with work-assignment deadlines.
  • Ability to interact positively with hotel personnel and provide prompt solutions to problems.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Franchised hotel experience.

Responsibilities

  • Maintain, perform preventive maintenance on, and troubleshoot ice machines, refrigeration units, air handling units, and other equipment.
  • Handle guest complaints and help ensure guest satisfaction.
  • Maintain quality and cleanliness standards throughout daily assignments.
  • Follow house, safety, departmental, and security procedures.
  • Assist with inventories as scheduled.
  • Follow the maintenance program and cleaning schedule.
  • Perform other duties as assigned.
  • Prioritize work assignments and comply with deadlines.
  • Interact positively with hotel personnel and provide prompt solutions to problems.

Benefits

  • Health insurance
  • Paid time off
  • Eight paid holidays
  • Discounts at Marriott properties worldwide
  • Two complimentary night hotel stays per year at any Shaner Hotel property
  • One complimentary meal per shift worked
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