Overnight Housing Supervisor

CN Guidance and Counseling Services•Town of Islip, NY

23h•Onsite

About The Position

Provide supervision to a team of residential staff providing housing and services to people with psychiatric disabilities. The position is responsible for the overall functioning of overnight counselors in residential programs and for ensuring compliance with agency policies and procedures and applicable local, state, and federal regulations. The supervisor provides oversight across residential sites, supports staff and residents, and helps ensure services, documentation, safety, and program operations meet applicable standards.

Requirements

Minimum of an Associate's degree in human services.
At least one year of supervisory experience or two years of experience in a residential program.

Nice To Haves

Bachelor's degree in human services preferred.

Responsibilities

Oversee assigned residential programs and ensure appropriate services are delivered in person.
Provide coverage and scheduled in-person oversight at residential sites as needed.
Ensure compliance with program guidelines, protocols, policies, procedures, and regulations.
Participate in recruitment, hiring, training, and ongoing evaluation of residential staff under the supervision of the Program Manager and/or Assistant Director.
Build team cohesion through training, supervision, support, evaluation, and disciplinary actions when needed; provide weekly structured supervision to full-time staff and monthly supervision to part-time staff.
Collaborate with Community Residence Housing Supervisors on staff schedules, submit schedules to the Program Manager by the 21st of the previous month, maintain adequate overnight coverage, and update schedules as needed.
Ensure residents receive restorative, rehabilitative, and tenancy-support services appropriate to their needs; participate in delivering and documenting services when necessary.
Oversee medication-monitoring procedures, perform medication-monitoring tasks on-site as needed, and review medication logs/eMAR daily.
Monitor sites for cleanliness, safety, and a homelike environment; coordinate maintenance with facilities and management and ensure overnight staff complete daily checklists.
Ensure residents are treated with dignity and respect and can actively participate in service and support plans.
Encourage respectful interactions among residents and provide support and training as needed.
Review and approve staff time-off requests, timesheets, and travel expenses within 48 hours of submission.
Liaise with outside service providers and advocate for residents when necessary.
Ensure appropriate discharge planning in collaboration with each Community Residence Housing Supervisor.
Monitor client records for currency and required documentation in accordance with program regulations and policy manuals.
Support staff with crisis intervention, staffing needs and call-outs, and information requiring supervisor attention; serve as the overnight contact from 11 p.m. to 7 a.m. and send daily on-call report emails summarizing overnight calls.
Ensure incidents and accidents are reported within 24 hours and complete or review related documentation as needed.
Maintain and submit statistical, client, and program data to the Program Manager and Director as required.
Assume, complete, participate in, or delegate the tasks of other staff roles in their absence and ensure protocols and guidelines are followed.
Support the use of data in clinical supervision and decision-making.
Identify and implement quality-improvement training and activities as part of professional development goals.
Cultivate an inclusive culture that respects employees' individual strengths, views, and experiences.
Follow safety protocols and procedures and demonstrate commitment to maintaining a safe work environment.
Perform other duties as assigned.

Benefits

Medical insurance, including a $0-deductible Platinum Plus plan with 90% of the benefit employer-provided.
Dental insurance.
Vision insurance.
Flexible Spending Account.
403(b) retirement plan.
Long-term and short-term disability coverage.
Legal plan.
Dependent Care Expense Account.
Life and supplemental life insurance.
Pet insurance.
Health Reimbursement Arrangement (HRA).
Training programs, including a mentorship program.
Potential eligibility for Federal/Public Student Loan Forgiveness.
Career growth and promotional opportunities.
Employee perks and discounts, including Broadway shows.
Five personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays per year.