Overnight Supervisor

CADES•Springfield Township, PA
•Onsite

About The Position

The Overnight Supervisor oversees and manages up to five Community Living Arrangement (CLA) homes governed by Pennsylvania Office of Developmental Programs 6400 regulations. The role supports individuals with intellectual and developmental disabilities, complex medical needs, physical disabilities, and mental illness, and manages home operations during the assigned shift to maintain a clean, safe, and orderly environment. The supervisor leads and coaches staff, works alongside Direct Support Professionals (DSPs), monitors staffing and compliance, reviews documentation, and conducts audits and safety checks. The position is regularly scheduled for third shift Monday through Friday, with periodic weekend on-call shifts. Regular physical attendance at a CADES location Monday through Friday is required.

Requirements

  • High school diploma or GED.
  • Three years of experience working with individuals living with multiple disabilities, including a strong understanding of safety and communication support for individuals with physical disabilities.
  • Two years of demonstrated staff-supervision experience, including recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and termination.
  • Previous experience working in and managing a unionized workforce.
  • Knowledge of Pennsylvania Department of Public Welfare 6400 regulations.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail.
  • Ability to work effectively as part of a team.
  • Strong time-management and organizational skills.
  • Excellent judgment and ability to solve problems and make decisions independently with little or no direct supervision.
  • Ability to anticipate changes or identify issues and take appropriate, effective action.
  • Excellent customer interaction, collaboration, and written and verbal communication skills.
  • Intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, SharePoint, and PowerPoint.
  • Experience using electronic management or electronic records systems.
  • Ability to perform CPR, First Aid, and crisis intervention using agency-trained protocols.
  • Current, valid driver's license in the state of residence, at least three years of driving experience within the United States, and an acceptable driving record, subject to DMV record review.
  • Availability for weekend work as needed and scheduled.
  • Ability to attend meetings off site as necessary.

Nice To Haves

  • Bachelor's degree in Human Services or a related field.
  • Experience using Therap.

Responsibilities

  • Supervise assigned staff, including recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and termination.
  • Address staff performance consistently, promptly, and respectfully to support program expectations and high-quality individual support.
  • Work within a unionized environment and comply with collective bargaining agreements, including scheduling procedures, transfers and promotions, disciplinary actions, and grievance adjudication where appropriate.
  • Model effective service delivery, communication, and problem-solving with internal and external stakeholders.
  • Monitor group-home schedules and staffing ratios; coordinate with relevant managers and teams to prevent support gaps and implement backup plans during staffing emergencies.
  • Track Relias training due dates and completion, and communicate with staff about upcoming or overdue training.
  • Orient new DSPs and coach and model direct-care skills; confirm skill mastery and conduct reviews, refreshers, and assessments.
  • Participate in monitoring with Supports Coordinators and county entities, provide preparation information, and address concerns.
  • Participate in program meetings, including ISP and team meetings, medication meetings, behavior management meetings, and collaborative care meetings.
  • Participate in assigned on-call responsibilities.
  • Collaborate with the Treatment Manager and Program Manager on performance evaluations for DSPs who may work multiple shifts.
  • Communicate with staff through house meetings, check-ins, and follow-up emails to reinforce program requirements and expectations.
  • Review and analyze staff documentation for compliance and retrain staff as needed.
  • Train home staff on each individual's ISP.
  • Audit required documentation, physical plant conditions, safety requirements, durable medical equipment, and vehicle conditions.
  • Operate agency-provided vehicles and transport individuals safely, following required safety and wheelchair securement procedures.
  • Perform other duties as assigned.
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